Returns & Exchanges
Returns for credit & exchanges are valid within (15) days of original purchase date for most products unless otherwise specified. Online orders may be returned within (15) days of receiving your order unless otherwise specified. We don’t accept return for special orders.
Returns must be undamaged / unmodified and complete with all original accessories. Returns will not be accepted on items that are missing packaging or accessories or that have been physically altered, modified or damaged. victorl16.sg-host.com also reserves the right to refuse returns deemed to be an abuse of our return policy.
All opened headphones, earphones, and microphones are final sale. Return or exchange are only accepted on unopened products within (15) days of original purchase date.
Printers, Projector bulbs, Batteries, Bulk Cable Spools, Consumables such as ink/toner cartridges, printer heads and other items containing consumables will only be accepted for return or Exchange if unopened.
All bundled or bonus items must accompany returns or exchanges and must in an unused or unopened state.
Most of our products covered 1 year in-store warranty. Battery / Power Bank covers 3 months in-store warranty.